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With an ever-increasing demand on technology, the need to ensure minimal downtime is ever more important, as well as becoming a greater-than-ever financial issue. It is a fact that OS’s, applications and hardware have improved and are more reliable than ever before...but not 100%. With this in mind, they still can still fail and it costs - staff cannot function to full capacity and clients get let down.
With conventional support methods, support teams wait till there is a problem then fix it or worse wait until a technician arrives then fixes it, this all takes time. SecQuorum monitors your system 24/7/365 by using Business Intelligent software (Microsoft Operations Manager R2) that informs us of an issue before it becomes a problem on your servers, applications hardware (Dell, HP and IBM), software and security ensuring the maximum uptime this solution also covers workstations too.
It hard to calculate downtime costs without an actual reference, so SecQuorum has a rough guide to help calculate these costs. Take the amount of staff you have in your company workout their combined costs for a day then divide by 8, this will give you a figure of their combined costs per hour then calculate the cost you charge your clients this will give you your figure that makes most CEO’s think twice about the importance of monitoring.
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